Terms of Service

These Terms of Service ("Terms") govern your use of the Bravora mobile app and the associated testimonial receiving page (together, the "Service"), operated by Bravora ("we," "us," "our"). By creating an account or using the Service, you agree to these Terms.

1. The Service

Bravora lets users ("owners") record and request short video or text testimonials from their clients, add captions, and export or share the results.

2. Accounts

You must provide a valid email address to create an account. You are responsible for keeping your login credentials secure. You may delete your account at any time from within the app; this permanently removes your data and cannot be undone.

3. Free Tier and Subscriptions

• New accounts receive a limited number of free testimonials, as described in the app.
• Beyond the free tier, the Service offers an auto-renewing monthly subscription ($14.99/month) and a one-time credit pack ($16.99 for 5 testimonials, no expiry).
• Subscription auto-renewal: the monthly subscription automatically renews at the end of each billing period unless cancelled at least 24 hours before the renewal date. Payment is charged to your Apple App Store or Google Play account at confirmation of purchase.
• You can manage or cancel your subscription at any time through your Apple App Store or Google Play account settings, or via the "Manage subscription" option in the app's Settings screen.
• All payments are processed by Apple or Google, in accordance with their respective terms and refund policies. We do not process payments directly and do not control refund decisions.

4. Your Content

You retain ownership of the videos, text, and other content you create or upload through the Service ("Your Content"). By using the Service, you grant us a limited license to store, process, and transmit Your Content solely as necessary to provide the Service to you (e.g. storage, transcription, caption generation, and delivery to intended recipients).

5. Client-Submitted Content

When a client responds to a testimonial request via the receiving page, they are submitting content directly to the account owner who sent the request. By submitting a response, the client agrees that their video, text, and rating may be stored, processed, and used by the requesting account owner in accordance with these Terms and our Privacy Policy. Account owners are responsible for how they subsequently use, publish, or share testimonial content they collect.

6. Acceptable Use

You agree not to use the Service to:

• Upload content that is unlawful, defamatory, fraudulent, or infringes another person's rights
• Request or submit testimonials under false pretenses (e.g. impersonating another person or fabricating a testimonial that did not occur)
• Attempt to interfere with, disrupt, or gain unauthorized access to the Service or its underlying infrastructure

7. Termination

We may suspend or terminate your access to the Service if you violate these Terms. You may stop using the Service and delete your account at any time.

8. Disclaimers

The Service is provided "as is" without warranties of any kind, express or implied. We do not guarantee that the Service will be uninterrupted, error-free, or that automated transcription/captions will always be fully accurate.

9. Limitation of Liability

To the maximum extent permitted by law, Bravora shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

10. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.