Privacy Policy

This Privacy Policy explains how Bravora ("we," "us," "our") collects, uses, and protects information when you use the Bravora mobile app or the testimonial receiving page at bravora-receiving.pages.dev (together, the "Service").

1. Information We Collect

From account holders (app users):

• Email address and password (used for account creation and sign-in)
• Video and audio recordings you create within the app (your own testimonials or intro videos)
• Text and metadata related to testimonial requests you send (client names, questions, delivery status)
• In-app rating and feedback text you submit
• Subscription and purchase status (managed by Apple/Google; we store only the resulting status, not your payment details)
• Basic usage data (e.g. number of testimonials created, credits used)
• A device push-notification token, if you allow notifications

From clients responding to a testimonial request (no account required):

• The video, audio, or text response you submit
• A star rating (1–5) you provide alongside your response
• Your name, if provided by the person who sent the request

2. How We Use This Information

• To provide the core functionality of the Service: recording, sending requests, receiving responses, transcription, and export
• To generate captions and transcripts from video/audio using an automated speech-to-text service
• To manage your account, free-tier usage limits, and paid subscriptions
• To send you push notifications about new testimonial submissions, if enabled
• To maintain and improve the reliability and security of the Service

We do not sell your personal information to third parties.

3. Third-Party Services We Use

We rely on the following third-party service providers to operate Bravora. Each processes certain data on our behalf, under their own privacy and security practices:

• Supabase — account authentication and database storage
• Cloudflare R2 — storage of video files
• Cloudflare Pages — hosting of the client-facing receiving page
• Deepgram — automated transcription of video/audio content
• Firebase Cloud Messaging (Google) — delivery of push notifications
• Apple App Store / Google Play — processing of subscription and in-app purchase payments; we never receive or store your payment card details

4. Data Retention and Deletion

We retain your account data and associated content for as long as your account is active. You can permanently delete your account and all associated data at any time from within the app (Settings → Delete account). Deletion is immediate and removes your profile, testimonials, and requests from our systems. This action cannot be undone.

5. Your Rights

Depending on where you live, you may have rights to access, correct, or request deletion of your personal data, and to object to or restrict certain processing. You can exercise most of these rights directly within the app, or by contacting us using the details below.

6. Children's Privacy

The Service is not directed to children under 13 (or the relevant minimum age in your jurisdiction), and we do not knowingly collect personal information from children.

7. Data Security

We use industry-standard measures, including encrypted connections and access controls, to protect the data we store. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.